JeftinStore.com: Unified Customer Terms, Disclaimers & Liability Policy

Effective Date: 01-Jan-2026
Applies to: All products, services, events, experiences, and transactions on JeftinStore.com

By accessing JeftinStore.com or placing an order, you acknowledge that you have read, understood, and agreed to this Policy, together with any additional disclosures shown on the relevant product, service, or event page.

1. Platform Role & Commercial Models

JeftinStore.com operates using multiple fulfilment and delivery models depending on the nature of the offering, including:

  • Reseller / Principal model

  • Partner fulfilment model

  • Dropshipping model (domestic or cross-border)

  • Third-party service or event facilitation model

The applicable model for each listing is clearly disclosed on the product, service, or event page using standard labels. These disclosures form part of the purchase contract.

2. Customer-Facing Fulfilment & Delivery Terms

JeftinStore.com displays clear, plain-language fulfilment and delivery terms on each product, service, or event page under Key Purchase Information.
 Only the applicable term(s) are shown for a given listing.

These terms indicate who is responsible for fulfilment, delivery, or execution and help customers understand delivery timelines, operational responsibility, and post-purchase handling.

The meanings of all such terms are defined in Section 15 – Glossary of Customer-Facing Terms.

Unless expressly stated otherwise:

  • JeftinStore.com may act as a reseller/principal, facilitator, or booking platform

  • Fulfilment responsibility varies by listing and is disclosed before purchase

  • These disclosures form part of the purchase contract

3. Shipping & Delivery (Default Policy)

Unless otherwise mentioned on the product page:

  1. Orders are typically dispatched on the next business day (Monday–Saturday, excluding public holidays).

  2. Tracking details are shared once provided by the courier or supplier.

  3. Delivery timelines are estimates and may vary due to logistics, supplier readiness, customs clearance, or force majeure events.

  4. One delivery address per order is supported.

4. Cross-Border Dropshipping (Rare Cases)

Some dropshipped items may be fulfilled from outside India. Such products are clearly labelled.

Customers acknowledge that cross-border shipments may involve:

  • Longer or variable delivery timelines

  • Customs inspection or clearance delays

  • Packaging or labelling differences

JeftinStore.com does not control customs authorities or international logistics providers. Statutory consumer remedies remain unaffected.

5. Product Information & Variations

Product images, descriptions, specifications, and media are provided by suppliers or partners.
Minor variations in colour, size, packaging, or appearance may occur.

Products are provided “as available” and “as is”, subject to statutory consumer rights.

6. After-Purchase Support (Returns, Replacements & Refunds)

JeftinStore.com uses clear after-purchase support terms to indicate what remedies are applicable to a specific product, service, or event.
 Only the relevant term(s) are displayed on the listing under Key Purchase Information.

6.1 Replacement as the Preferred Remedy

Where permitted under applicable law and the nature of the offering, replacement is the preferred resolution over refunds.

Refunds are issued only when:

  • Replacement is not feasible, or

  • Refund is required under applicable consumer protection laws

This preference does not limit statutory rights in cases of defective goods, misrepresentation, or non-delivery.

6.2 Services & Events – Special Handling

For services, events, workshops, retreats, and experiences:

  • Physical returns do not apply

  • After-purchase support is governed by attendance, cancellation, or organiser-defined terms

  • No-show, partial attendance, or voluntary withdrawal may not be eligible for refunds unless explicitly stated

Applicable service-specific terms are disclosed on the listing and defined in the Glossary.

6.3 Disclosure Principle

The absence of a displayed support term does not imply availability of refunds, returns, or replacements.
Customers are advised to rely on the explicit terms shown on the listing at the time of purchase.

7. Services, Events & Experiences

  • Services and events are conducted by independent organisers unless explicitly stated otherwise.

  • Insurance coverage, waivers, safety protocols, age limits, fitness requirements, and statutory permissions are organiser-dependent and disclosed on the respective listing.

  • Participation is voluntary and undertaken at the participant’s own risk.

JeftinStore.com acts solely as a booking and facilitation platform and is not responsible for on-ground execution.

8. Safety & Usage Disclaimer

Customers are responsible for:

  • Reading and following all usage, installation, and safety instructions

  • Ensuring suitability based on health, fitness, age, and capability

JeftinStore.com is not liable for injuries, losses, or damages arising from misuse, improper handling, or failure to follow instructions.

9. Cash on Delivery (COD)

  • COD is enabled only for select products and partners.

  • Availability is shown at checkout.

  • Order confirmation does not guarantee dispatch.

  • Failed deliveries or refusal may affect future COD eligibility.

JeftinStore.com reserves the right to restrict or disable COD to manage operational risk.

10. Intellectual Property

All product content is provided by suppliers or partners.
JeftinStore.com does not independently verify intellectual property ownership of every listing.

Rights holders may report concerns with supporting documentation. Listings may be removed without admission of liability.

11. Limitation of Liability

To the maximum extent permitted by law:

  • JeftinStore.com’s liability, if any, is limited to the value of the specific transaction.

  • Indirect, incidental, consequential, or economic losses are excluded.

Statutory consumer remedies are not waived.

12. Dispute Resolution & Jurisdiction

Customers should first contact support@jeftinstore.com for resolution.
This Policy is governed by Indian law.
Courts at Vasai, Palghar, Maharashtra, India have exclusive jurisdiction.

13. Reasoned Disclosure (Consumer Transparency Statement)

JeftinStore.com provides clear, pre-purchase disclosures regarding:

  • Fulfilment responsibility

  • Return and refund eligibility

  • Delivery expectations

  • Risk and participation conditions

These disclosures are presented:

  • On product/service pages

  • At checkout (Customer Summary)

  • In order confirmations

They are intended to enable informed decision-making, prevent misunderstandings, and ensure compliance with the Consumer Protection Act, 2019.
Nothing in this Policy restricts rights that cannot be waived under applicable law.

14. Policy Updates

This Policy may be updated from time to time. Continued use of JeftinStore.com constitutes acceptance of the revised terms.

15. Glossary of Customer-Facing Terms 

The following terms are used across JeftinStore.com under Key Purchase Information.
They are displayed as-applicable and must be read together with this Policy.

  • Only the terms explicitly shown on a listing apply to that purchase

  • Glossary definitions govern interpretation in case of disputes

  • No term limits rights that cannot be waived under applicable law

Fulfilled by JeftinStore

The item is stored, packed, shipped, or directly delivered by JeftinStore.com.

Fulfilled by Partner

The item is shipped or delivered by an approved third-party partner, typically from within India, under agreed fulfilment standards.

Dropshipped

The item is shipped directly from the manufacturer or supplier.
 Delivery timelines, packaging, and return eligibility may differ from JeftinStore-fulfilled items.
 In rare cases, dropshipped items may be shipped from outside India.

Delivered by Experience / Service Partner

The service, event, workshop, or experience is conducted and executed by an independent organiser or host.
 JeftinStore.com acts solely as a booking and facilitation platform.

May Ship from Outside India

The item may be fulfilled from a supplier located outside India.
 Delivery timelines may vary and customs inspection or clearance delays may occur.

Return & Replacement Eligible

The item is eligible for return or replacement in accordance with the disclosed policy and timelines.

Replacement Only

The item is eligible only for replacement, not refund, subject to inspection and policy conditions.

Non-Returnable

The item is not eligible for return or replacement, except where required under applicable law.

Replacement/Return Within X Days

Any eligible replacement request must be raised within the specified number of days from delivery.

No Refund on No-Show

Applicable to events or services where attendance is required.
Failure to attend without prior notice may result in forfeiture of the booking amount.

Cancellation Terms Apply

Applicable to services or events where cancellation, rescheduling, or credit options are governed by organiser-specific terms disclosed on the listing.

Used at Your Own Risk

The product, service, or experience involves inherent physical, environmental, or participation-based risks.
Customers are responsible for following all safety and usage instructions.

Eligibility Conditions Apply

Participation or usage is subject to age limits, fitness requirements, medical conditions, or other restrictions disclosed on the listing.